At onicph, your privacy matters. This Privacy Policy explains what personal information we collect from members in the Philippines, how we use it, and the steps we take to keep it secure. Please read this page carefully before creating your account so you know exactly how your data is handled on our platform.
A clear breakdown of the data onicph gathers and how it is used to serve Filipino members.
When you create an account on onicph, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement for online gaming entertainment in the Philippines, and set up your member profile correctly. We also collect your chosen username and password, which are stored using industry-standard encryption so that your login credentials remain protected at all times. If you update your account details at any point — such as changing your registered mobile number or adding a new payment method — those changes are recorded and secured in the same way. Providing accurate registration information is a condition of using the platform, and any false or misleading details may result in account suspension in line with our Terms and Conditions.
We automatically collect data about how you interact with the onicph platform, including the games you play, the duration of your sessions, your betting history, and the features you access most frequently. This usage data helps us improve the platform experience for all Filipino members, identify any technical issues that may affect gameplay, and ensure that our game library — covering slots, fish games, and live casino tables — continues to meet the needs of our community. We also record device information such as your browser type, operating system, and screen resolution to help us optimise the mobile experience, since the majority of our members access onicph from their smartphones. Log data including IP addresses and session timestamps is retained for security monitoring purposes and to help us detect and prevent unauthorised access or fraudulent activity. None of this usage data is sold to third parties or used for purposes unrelated to the operation and improvement of the onicph platform.
When you make a deposit or request a withdrawal on onicph, we collect the transaction details necessary to process your payment, including the amount, the payment method used, and the date and time of the transaction. We work with trusted third-party payment providers that support PHP transactions for Filipino members, and those providers handle the actual processing of financial data under their own security and compliance frameworks. onicph does not store your full card numbers or sensitive banking credentials on our servers — only the transaction reference information needed to maintain your account balance and history. Your transaction records are kept for the period required by applicable Philippine financial regulations and are accessible to you through your account dashboard at any time. If you have questions about a specific transaction, our support team can assist you using the contact details available on the FAQ page.
If you contact the onicph support team — whether through the platform's messaging feature, email, or any other channel we make available — we retain a record of that communication to help us resolve your query and improve our service quality over time. The information you share in support conversations, such as your account details, the nature of your issue, and any attachments you provide, is treated as confidential and is only accessible to authorised support staff. We may use anonymised and aggregated support data to identify common issues and improve our FAQ resources, but individual conversations are never shared publicly or with unrelated third parties. Communications are stored for a reasonable period after your query is resolved, after which they may be archived or deleted in line with our data retention schedule. If you would like to know more about how long we keep your support records, you can reach out to us using the contact information on the FAQ page.
Steps onicph takes to keep your information safe, and the rights you hold as a member in the Philippines.
onicph uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and our internal systems are protected by access controls that limit who can view or process member information. We conduct regular security reviews to identify and address potential vulnerabilities, and our team is trained to handle personal data responsibly and in accordance with applicable Philippine data protection requirements. In the event of a data breach that could affect your personal information, we will notify you and the relevant authorities as required by law, and we will take immediate steps to contain and remediate the incident. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards to keep your data safe on onicph.
As a member of onicph based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also request a copy of your data in a portable format, object to certain types of processing, or ask us to restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please contact our support team using the details provided on the FAQ page, and we will respond within a reasonable timeframe in accordance with applicable regulations. We will never penalise you for exercising your data rights, and we are committed to handling all such requests with transparency and respect. If you believe your data rights have not been upheld, you have the right to raise a complaint with the relevant Philippine data protection authority.
onicph does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share your information with trusted service providers — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their services on our behalf, and always under strict confidentiality agreements. In some cases, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts if we receive a lawful request or if disclosure is necessary to prevent fraud or protect the safety of our members. If onicph undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We review our third-party relationships regularly to ensure that all partners handling member data meet the same high standards we apply internally.
This Privacy Policy may be updated from time to time to reflect changes in our platform, applicable Philippine laws, or industry best practices, and the most recent version will always be available on this page. We will notify members of significant changes through the platform or via the contact details registered to their account, and continued use of onicph after any update constitutes acceptance of the revised policy. If you have questions about this Privacy Policy or how your data is handled, you are welcome to contact our support team at [email protected] — we aim to respond to all privacy-related enquiries promptly and clearly. For guidance on responsible gaming tools and self-exclusion options, please visit the Responsible Gaming page. You can also review our Terms and Conditions for the full framework governing your use of the onicph platform.
Now that you have read our Privacy Policy, you can create your free account and start exploring live casino tables, slot games, fish games, and exclusive promotions — all designed for Filipino players on mobile.